Student Journey Mapping

The student journey in higher education is the most high engagement purchase of a lifetime. It is the most defining purchase and nearly the most expensive. With that said, there are many personas within the student journey to evaluate and many activities throughout it. In this presentation, I’ve brought together the “how” to create these Read more about Student Journey Mapping[…]

#pseweb – Web Wars: A New Hope

This presentation was delivered on July 29, for the #pseweb conference in Toronto, Ontario. Here’s the description of the talk: Planning the governance, architecture and content of a website can sometimes feel like a sci-fi trilogy. With stakeholders, HiPPOs and your gut all giving you conflicting ideas, where do you take the first step? I’d Read more about #pseweb – Web Wars: A New Hope[…]

Presentation on trends in Social Media for Education

Here’s a video of a presentation I delivered in Barrie, Ontario, Canada to local guidance councilors. This presentation is 30 minutes and has a focus on trends in Social Media with a focus on Education. Warning, the visuals will be boring, so be ready for that. Note, at about minute 9, I mention LinkedIn’s revenue Read more about Presentation on trends in Social Media for Education[…]

Presentation to University Student Association Managers on Social Media

This presentation was delivered in the fall of 2013 to student association managers and staff. The presentation has a focus on social media management, marketing and channels. The focus is excellence within Facebook, Twitter and other channels with a small budget. I wish I could share all of my presentations, but here’s a public one Read more about Presentation to University Student Association Managers on Social Media[…]

Becoming a Social Media Guru in 60 minutes

This presentation, slightly modified from another deck I use, was delivered to 4th year Marketing students at Laurentian University in Sudbury. Here’s an overview of the presentation: Trends What are social marketers doing today? Which channels are they using, or considering? Metrics How can you measure your success? How can you measure your success AND Read more about Becoming a Social Media Guru in 60 minutes[…]